Embrace Pangaea stands firm on fair and equal practices exhibited through transparent policies.
Order Processing: Once an order has been placed, there is a given amount of time that is required to fulfill that order known as the processing time. Although the average processing time for each order is 24 hours, during peak ordering times the average processing time can range from 24-72 hours.
Shipping: All purchases are shipped using USPS priority shipping which includes tracking. Feel free to input your tracking number in the USPS.com website tracking feature to be updated to the status of your package. During high order volumes, orders may get back logged resulting in extended processing times. New orders are shipped out weekly on Mondays, Wednesdays, and Fridays. Once the order has been delivered to USPS, Embrace Pangaea has no control over the actually delivery time. If there is an issue with the delivery of your package please contact USPS directly (1-800-275-8777) with your tracking number to get a more accurate delivery date. A reshipping fee will be charged to clients that desire to have their order reshipped if they have not received it.
Refunds: All sales are final. There will be no refund on product purchase(s) except for duplicate orders.
Email Response Times: We encourage clients to contact us regarding any issue, concern, or question that they may have. Once we have received a client’s email we strive to respond within 24-48 hours.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.